Facts and Questions | Mountain Meadow Maids FAQs2023-04-15T06:52:17-07:00

Mountain Meadow Maids FAQs

All you need to know about services with Mountain Meadow Maids FAQs.

Will I Always Get the Same Crew?2023-02-24T08:40:03-07:00

For recurring cleanings, we will provide the same crew the vast majority of the time to keep your cleanings consistent. This may not be possible, however, due to vacation, illness, or an emergency.

What Do I Do if I Have to Cancel or Change an Appointment?2024-03-05T08:44:42-07:00

We request a 48-hour notice if appointments need to be changed or canceled. Note: There is a $75 cancellation fee for canceling withing 48 hours.

Do I Need Any Supplies?2023-02-24T08:40:03-07:00

Unless requested by our valued client, all equipment and supplies are included, including green cleaning. All vacuums are HEPA filtered to prevent cross-contamination from house to house.

What if Something Gets Damaged?2023-02-24T08:40:03-07:00

We treat your home like our own. Mountain Meadow Maids will replace or repair the item at no cost to you.

What is Deep Cleaning Versus Regular Cleaning?2023-02-24T08:40:03-07:00

Deep cleans are generally needed for homes that have not had a complete cleaning recently. These generally take more time and are usually used to prepare homes for regular cleanings.

Will I Receive a Reminder for My Cleaning?2023-02-24T08:40:03-07:00

We provide a 2 day reminder email and a day before text.

Will My Time Be Guaranteed?2023-02-24T08:40:03-07:00

We provide and 8:00 AM arrival for the first home and the second house is a windowed arrival between 10:00 AM and 3:30 PM.

What Do I Do With My Pets?2023-02-24T08:40:04-07:00

Having two very friendly dogs myself, I realize even the nicest pets will be a distraction to our crews. For speed and accuracy, we ask that your pets be contained in a space that will provide them comfort while allowing our crews to clean your home to meet your and our standards. We can release them once the crew is done if you wish.

Do I Need to Be Present for My Cleaning?2023-02-24T08:40:04-07:00

Generally, our clients prefer their appointments during the day while they are working. This allows us to clean the home efficiently and have it completed for them to relax after a hard day’s work.

Is There Anything I Need to Do Before My Cleaning Appointment?2023-02-24T08:40:04-07:00

Picking up and organizing items helps ensure our cleaners can provide the best quality service for our customers.

Who will be cleaning my home?2023-02-24T08:40:04-07:00

A highly qualified team of two that will provide a consistent quality cleaning.

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